When will I receive my order?
Each piece is crafted just for you. Please allow 3–5 business days for production, followed by 5–10 business days for delivery.
Quality takes a little time, but it’s worth it.
Will I see my design before ordering?
Yes. You’ll see a live preview before checkout so you can feel confident your piece looks exactly right.
What makes your products special?
We don’t create ordinary decor.
Every piece is personalized, thoughtfully designed, and made to last, so it becomes part of your story, not just your space.
Can I edit my order after placing it?
If your order hasn’t entered production, we can still help.
Please contact us as soon as possible at info@olleve.co.
What if something isn’t right?
If your item arrives damaged or incorrect, we’ll replace it at no cost.
Just email us within 48 hours of delivery and we’ll take care of everything.
Do you accept returns?
Because every item is made specifically for you, we don’t accept returns for change of mind.
However, your satisfaction matters, if there’s an issue, we’ll make it right.
Is this a good gift?
Absolutely. These pieces are designed to feel personal, meaningful, and timeless, the kind of gift people keep forever.
How do I contact you?
We’re here for you anytime.
Email us at info@olleve.co and we’ll get back to you as quickly as possible.