“By placing an order, you agree that all personalized details are final and cannot be changed once production begins.”
Terms of Service
This website is operated by Olleve. By visiting our site and/or purchasing from us, you agree to the following terms.
1. Online Store Terms
You must be at least the age of majority in your state or country to use this site.
You agree not to use our products for any illegal or unauthorized purpose.
2. Products & Orders
All products are made to order and customized based on the information you provide.
- You are responsible for ensuring all personalization details (names, dates, etc.) are correct before placing your order
- We are not responsible for errors submitted by the customer
We reserve the right to refuse or cancel any order at our discretion.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to modify prices at any time without notice.
Payments are processed securely through Shopify’s payment providers.
4. Shipping & Delivery
Orders are produced and fulfilled through our trusted partner, Printify.
- Processing and delivery times are estimates, not guarantees
- We are not responsible for delays caused by carriers, customs, or external factors
5. Returns & Refunds
Because all products are personalized and made to order:
- We do not accept returns or exchanges for customer errors (e.g., incorrect personalization, wrong address)
- If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery
We will review and offer a replacement or refund when applicable.
6. Intellectual Property
All content on this site (designs, images, text, branding) is the property of Olleve and may not be used without permission.
7. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Delays or delivery issues beyond our control
- Customer-provided errors
Our total liability shall not exceed the amount paid for the product.
8. Privacy
Your submission of personal information is governed by our Privacy Policy.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting.
10. Contact Information
For questions about these Terms: